Shipping Policy – Dresses
1. Processing Time
- All orders are processed within 1-3 business days after the order is placed.
- Orders are not shipped or delivered on weekends or public holidays.
- If we experience a high volume of orders, processing may take longer, but you will be notified via email.
2. Shipping Methods & Delivery Time
We offer the following shipping options (may vary by location):
- Standard Shipping: 5–7 business days
- Express Shipping: 2–4 business days
- Delivery times are estimates and may vary depending on the destination, local courier services, and unforeseen delays.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the order weight, size, and destination.
- Free shipping may be offered on orders above a certain amount (check current promotions).
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor your order’s delivery status.
5. Shipping Restrictions
- Currently, we ship to domestic addresses only (or specify countries if international shipping is available).
- We are not responsible for delays due to incorrect addresses, customs, or courier service issues.
6. Lost or Damaged Shipments
- If your order is lost or damaged during shipping, please contact tsbenterprises2020@gmail.com immediately.
- Include your order number and photos (if damaged) to help us resolve the issue promptly.
- We will either resend the order or issue a full refund, depending on availability.
7. Customer Support
For any questions regarding shipping, tracking, or delivery, reach out to our support team:
Email: tsbenterprises2020@gmail.com
We are committed to assisting you and ensuring your child receives their order safely and on time.